Tag Archives: twitter

14 Social Recommendations for Travel Destinations

Travel website Tnooz and the European Travel Commission recently ran an article with a laundry list of social media recommendations for travel destinations.  They scored the top travel locations and found that, in aggregate, they stink at social media.  This is surprising since most people love to holiday in exotic and exciting locations, have a […]

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Empathy in Social Media

Empathy is the missing piece in your social business strategy. Learn how to use empathy to make it work.

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Wish You Were Here – Social Consumer Engagement

Social Media has exploded in recent years.  However the maturity and sophistication with which organizations engage with consumers through the social tools still leaves much to be desired.  Executives see this in the lack of social media ROI.  Marketers see this in the difficulty of converting fans and followers into advocates and customers. Social CRM […]

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Social Business Tweet Jam Recap & Participants

CMSWire hosted a Twitter chat (tweetjam) today on the topic of how Social Businesses can and should engage Communities.  The inputs, insights and interaction were lively.  If you missed out on it, catch the stream capture here. If you want an awesome list of who to follow on twitter, check out this list of the […]

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