3 Lessons From Love for Social Business

  As Spring enters and we remember Valentine’s Day, love is still in the air.  Philosophers and poets have theorized about what it means to be human and to love.  They have defined community, explained empathy and descried the connections we have with each other when we’re in love.  These days it is often social … Continue reading 3 Lessons From Love for Social Business

They’re Watching You. Social Media And Competitive Intelligence

While social media is all the rage for customer engagement and advertising it is also a treasure trove of competitive intelligence. A November study by McKinsey Global found that companies are slowly but steadily increasing their use of social media technologies and social business practices. The most common activities were – Scanning the external social … Continue reading They’re Watching You. Social Media And Competitive Intelligence

Social Business Tweet Jam Recap & Participants

CMSWire hosted a Twitter chat (tweetjam) today on the topic of how Social Businesses can and should engage Communities.  The inputs, insights and interaction were lively.  If you missed out on it, catch the stream capture here. If you want an awesome list of who to follow on twitter, check out this list of the … Continue reading Social Business Tweet Jam Recap & Participants