While social media is all the rage for customer engagement and advertising it is also a treasure trove of competitive intelligence. A November study by McKinsey Global found that companies are slowly but steadily increasing their use of social media technologies and social business practices. The most common activities were – Scanning the external social […]
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Tag Archives: training
New Facebook Timeline Available
Facebook started rolling out their new “Timeline” today. This is a radical new way for you and others to see your “wall”. Eventually it will be default for all. Right now, you can opt in to get it. When doing so, you have 7 days to review all your old wall posts, photos, updates, links […]
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January 3, 2012 














